~  Reservations are confirmed via email within 24 hours. 

~  We are happy to accept partial payments during the process. The reservation, however, must be paid in full before our work is released.

~  We are unable to "take a look at" other manuscripts along with the original submission. Each service is performed separately.

~  Reservations may be canceled up to the BEGIN date. Simply send a cancellation email from the same address you used to place the reservation, and your payment will be refunded. 

~  After 12:00 AM (Pacific) of the BEGIN date, a refund is no longer possible.

~  We understand you're anxiously awaiting feedback, but we are unable to provide play-by-play action. You will hear from us as soon as we finish. Promise!

~  Paper manuscripts will be returned if a SASE is included. Otherwise, papers are shredded, attachments are zapped, and discs are tossed in the air and shot.

~ That is all.